October 2018
   
 
dataf29
 

Support

Built in
Numerous built in messages and assistants, guide the user throughout the various operations and screens.
Messages appear in the language of the user and can be customised for better comprehension.

Events
Critical informations and events are posted in the database log data for user and system information. This you lets also track the history of specific events and operations.

User error message

If a user gets an error message, this is also logged for further analysis and tracking.

Help file
Help file provide users with further help information in various screens.

On line help
Further information will soon be available for on-line help.

Hotline
Upon conclusion of a support agreement, the hotline provides the user with quick and on the spot help.

Remote on line support

Depending on your server configuration, remote on line support could be provided for database diagnostic, troubleshooting and configuration.
























*all specifications are subject to modifications